General Questions

1. What is Almaree?

Almaree is your go-to marketplace for buying and selling Indian clothing. Whether you're ready to pass on a stunning lehenga or you're searching for the perfect outfit for your next event, Almaree connects buyers and sellers, helping beautiful pieces find new homes.

2. Who can use Almaree?

Almaree currently serves buyers and sellers in the U.S. We’re here to connect the desi community, one outfit at a time.



3. How does Almaree work?

It’s simple! Browse the listings, find an item you love, and purchase it directly through the platform. Sellers ship the item to you, and just like that, you’re ready to shine at your next event.

For Buyers

1. How do I make an offer on an item?

Found something you love? Click "Make an Offer," propose a price, and wait for the seller to respond.

2. What payment methods are accepted?

We use Stripe for secure payment processing. You can pay with all major credit or debit cards.

3. Can I return an item?

Returns are negotiated between buyers and sellers, with Almaree stepping in as a mediator if needed. Be sure to carefully review the listing details and ask questions before you buy.

4. How do I track my order?

Once your order ships, you’ll receive tracking info in your email so you can stay updated on its journey.

For Sellers

1. How do I list an item?

Log into your account, click "Sell," and upload your item. Add photos, write an accurate description, and set your price—it’s that easy!

2. What does it cost to sell on Almaree?

We charge a 20% commission on each sale. This helps us maintain the platform and provide support for all users.

3. What shipping information should I include?

Make sure to include accurate details about the weight and size of your item so that shipping costs are calculated properly.

4. How do I get paid?

After the buyer confirms they’ve received the item, your earnings will be transferred to your account through Stripe.

Privacy & Account Questions

1. Is my personal information safe?

Absolutely. Your data is secure and will never be shared with third parties.

2. Who owns the photos I upload to my listings?

You own the photos. By uploading them, you’re giving us permission to feature them for marketing and promotional purposes, with full credit to you.

3. How can I reset my password?

Forgot your password? No problem! Go to the login page, click "Forgot Password," and follow the instructions.

Shipping Questions

1. Who handles shipping?

Sellers handle shipping, but we’ve partnered with Shippo to provide easy, discounted shipping labels that can be printed directly from our platform.

2. How do I package my items?

Use secure and sturdy packaging to ensure your items arrive in great condition.

3. What if my order doesn’t arrive?

First, contact the seller for updates. If the issue persists, reach out to us, and we’ll help mediate the situation.

Need More Help?

Still have questions? No worries, we’re here for you. Email us at support@almaree.com, and we’ll be happy to assist.